How to reach support
- Official community group for quick questions and platform notices
- AI Tech dashboard support for account, deposit and withdrawal issues
- Help centre with tutorials on registration, verification and platform use
Help centre
TAG Markets support and help centre
Need help with registration, deposits, withdrawals or the MetaTrader 5 platform? Our support team follows you from the first sign-up to daily trading.
Most common topics
- Registration and document verification (KYC)
- Deposits, withdrawals and request status
- Installing, logging into and configuring MetaTrader 5
- Activating CopyX, Amplify 12X and joining tournaments
FAQ
What are support hours?
The forex market runs 24 hours on weekdays and support prioritises that window, with the fastest replies during business hours.
Which languages does support cover?
Support is available in Portuguese, English and Spanish across the official group and help centre materials.
Can support trade on my account?
No. No official team will ever ask for your password or trade on your behalf. Treat any such request as fraud.
Still need help?
Join the official group and talk to traders already using TAG Markets.
Create account